Hend Madhour started to work at UPOV on September 1, 2014.
Hend, a national of Tunisia, holds a Ph.D. degree in Information Systems from HEC University of Lausanne, Switzerland. She is an expert in knowledge management and Web technologies.
From 2010 to 2013 she worked at WIPO as an XML expert and elaborated the first version of WIPO ST.96: Processing of Industrial Property information using XML.
Her last position before moving to UPOV was Business Analyst and Project Manager at NayaMed SA (a Medtronic startup). She was responsible for setting up machine-to-machine communication between different systems within the company.
The responsibilities of Hend include managing and coordinating the development of UPOV IT projects. She is the IT focal point for the UPOV PRISMA PBR application tool.